FAQ - Amiga & Pixel Addict classic computing magazines

How many pages are Addict magazines?

Currently most of our magazines are 60 pages.

How often are Amiga Addict & Pixel Addict released?

A new issue of Amiga Addict and Pixel Addict go on sale approximately every six weeks. Subscriptions are by number of issues, not by month, so you'll never miss out when paying in advance. Collectors edition magazines are produced less frequently.

I want to chat to the editorial team and other readers. Where can I do this?

We already have a great community and it’s sure to get better with each issue. Join our Discord to start the conversation.

Do you have a physical coverdisk?

Included in some magazine issues are digital coverdisks, where you can download a disk image file (ISO, ADF etc) and write it to your own blank floppy. We even provide our subscribers with a sticky label to create the coverdisk properly, as well as selling a physical edition available separately from our online shop!

I sent you an e-mail and you haven't replied yet!

We aim to answer your e-mails as soon as we can, remember we're a small team that work on the magazine in our spare time - we all have day jobs. We try and address everything within a couple of days, please be patient. We'll get to you!

Ordering Amiga/Pixel Addict

How can I find out when the next issue goes on sale?

If you want to make sure you’re the first to get a copy, subscription is the way to go! But if you are looking for the next issue, we will always announce it on the site, on Twitter, and on our Discord first. We also have a mailing list if that's your cup of tea (account required).

Does it matter when I buy the issue? Are they printed to order?

We have to order copies from the printers in bulk, like any publication. As we are a small magazine, we have to estimate at the start of the month how many issues we’re going to sell, based on current subscribers and single issues sales from previous months. While we try and get enough to provide capacity for back issues, if we have a particularly popular issue, there’s a chance we will run out. So get in quickly if you don’t want to be disappointed!

How do I start a subscription?

Subscriptions are treated as just another purchase option for the magazine. Go to the Addict magazines shop page for the current issue, and the dropdown for your purchase options will allow you to select an ongoing subscription or block of 6/12 issues.

Which issue will my subscription start from?

Subscriptions always start from the current issue, if you already have that issue we suggest you wait for the next one to be released before starting your sub so you don’t receive duplicates.

I want to renew my subscription. How do I go about that?

A renewal is just treated as another purchase, so when a new issue you don’t have goes on sale, head to the store and purchase that issue with the subscription option. If you're on our ongoing subscription plan then we'll bill you automatically and ship each issue as it arrives in stock.

I want to subscribe monthly via Direct Debit. Is this something you support?

 Just select the subscription you want, and select ‘Bank Transfer’ as the payment option. You’ll then be given a link to create your Direct Debit.

I want to share the love. Can I gift Amiga Addict, Pixel Addict, Atari Addict and Amstrad Addict etc to someone else?

Yes, absolutely! We provide a gift certificate option to allow you to gift the magazine. Head to our gift certificate page and you can enter a certificate value and a recipient. Note that you will need an account to do this.

Do I have to create an account to order?

Our digital PDF delivery and postal mail systems need customers to be registered in order to work correctly.

Delivery

How long before my digital copy appears in my account?

The digital system is a semi-manual operation currently, we can't guarantee an instant response. Don't worry though, we try and get this to you as soon as possible, so it shouldn't take more than a day or so before you're reading your mag!

My order has been at 'Shipping Preparation Started' for ages. Please send my magazine!

Don't worry - 'Shipping Preparation Started' is the final status in our system. Rest assured if your magazine has gone in a envelope, it will have been taken down to the post office soon after and is on it's way to you right now!

My magazine hasn't arrived, is it lost in the post?

In the UK:

Addict magazines are shipped by 2nd class post in the UK. It should be with you three working days after we pop it in at the post office, but if you don't have your magazine after 13 days, please drop us a line at sales@addict.media with your order number and we'll claim with Royal Mail and send you a replacement. Please let us know within 80 days or we can't claim though!

Outside the UK:

We use Royal Mail's International Economy post service for all overseas deliveries, to keep the costs down for our readers. Depending on where you're located, magazines may take more time to arrive, or sometimes can be delayed. Please see Royal Mail's delivery aims here for an idea of how long you may have to wait: www.royalmail.com/sending/international/international-economy

If your magazine hasn't arrived within the above delivery aim for your location, please contact us at sales@addict.media with your order number. We are able to claim for a replacement magazine to be sent out - however we are only able to do this after the delivery aim has passed plus an additional 25 days. You need to let us know within six months though, or there's nothing we can do!

Why do you use paper envelopes for shipping? Can’t you use a plastic/polywrap?

Plastic waste is a huge problem in modern society, and we are trying to keep our packaging as recyclable as possible - many other magazines are now starting to move over to paper packaging so we’re in good company! We will, of course, keep an eye on any shipping problems and make changes if we need to.

Advertising and Press

How do I advertise in Amiga Addict & Pixel Addict classic computer magazines?

There’s details of our advertising rates here. Please send a mail to advertising@addict.media and Hannah will be happy to help you with your request.

I have a press release about my shiny new classic computing or retro gaming product. Can I send it to you?

By all means - we want to know and we want to write about it. Send your press releases to amiga@addict.media.(Amiga -related) and pixel@addict.media (other computers & tech).

Getting involved

I want to become a writer/contribute to Amiga Addict & Pixel Addict?

Yes we'd love you to contribute. We run community magazines and that means some of our magazine will always be written by readers and aspiring writers. As with any magazine, any submission will need to be agreed with the editors, and will go through the same editing process as any of the articles by our lead writers, but we welcome anything you might want to contribute. Send your ideas and submissions to amiga@addict.media. (Amiga-related) or pixel@addict.media (classic computing/gaming-related).